Intelligence Operations

CLIENT CASE

Global Intelligence Organisation

From 2004 - ongoing

 

Task
From 2004, the task was to connect 21 African of the client’s offices to a centralized Communications System to allow offices to share information faster, optimize criminal investigations and solve cases more efficiently. Project was extended to 60 additional African and Middle Eastern locations to include supply, integration, installation and operation of IT equipment and telecommunication goods and services to modernize infrastructure at strategic locations.

Solution
Emperion developed and integrated complete end-to-end solution, consisting of commissioning and activation of Internet, VPN and Voice connectivity, equipment design and delivery, local installation of communications related equipment as well as delivery and installation of local IT systems. All systems are managed from the Emperion global Service Desk as well as from immediate (4 hours turn-around time) local support.

Value for Users
The client has a world class, highly secure comprehensive communications network that spans globally with superior service level agreements, covering all components down to the smallest connector or printer cartridge. The client has online access to detailed information on all sites, comprehensive reporting services, immediate response reaction and full access to help-desk with remote and local trouble shooting.
Emperion has demonstrated its proficiency in handling multi-country complex network implementations with deployments of PCs, software, network infrastructure, connectivity, encryption and client’s own proprietary hardware used for border control. Emperion has proven and shown towards client, its high quality and in-depth knowledge when it comes to implementing and operating services in harsh areas and conflict zones.

 

Client says
“We would like to express our sincerest gratitude and recognition to Emperion for the outstanding work they have done for us (…) It is thanks to the implementation and activation of VSAT & VPN by Emperion that our offices in East and South Africa can obtain and share reliable and secure information with our offices in other countries in order to carry out quick and effective criminal investigations 365 days a year, 7 days a week and 24 hours a day”.

Any questions?
Please feel free to call +45 39 29 35 30 or e-mail sales@emperion.net and learn more about our solutions and what we can do for you.