Emperion has a well established support and maintenance organization in place to support its customers and guarantee fast response times, incident tracking and availability. Emperion is focused on offering the best possible service to its customer and has well established procedures, monitoring tools, state of the art technology platforms and qualified resources in place. Emperion offers service level agreements to its customers.
If you are one of Emperion’s customers and need operational support – you can contact the Emperion Helpdesk 24/7 to initiate a troubleshooting ticket and begin the incident handling.
The contact is:
Tel.: + 971 4 2995855 extension 111 or 112
+45 39 29 35 30
+45 39 25 25 61