Support

We are with you 24/7/365

Emperion has a well-established support and maintenance organization in place to support our customers and guarantee fast response times, incident tracking and availability.

We are focused on offering the best possible service to our customers and have well established procedures, monitoring tools, state of the art technology platforms and qualified resources in place.

We offer various Customer Service Agreements. Read more about your options in Customer Service Agreements.

If you are one of Emperion’s customers and need operational support – you can contact the Emperion Service Desk 24/7 to initiate troubleshooting ticket and begin incident handling.

Mobile network monitoring and support, the Emperion NMS App!

Our customers get free access to our unique mobile support App, which enables you to check the status of your sites from wherever you are. You gain access to 1st line trouble shooting with our FAQs and immediate escalation contact details. 

We back up our vision of communications anywhere with action!

24/7 CONTACT:
Emperion Service Desk 
Tel.: + 45 3929 3530 
E-mail: dhd@emperion.net

Questions?
Please feel free to call +45 39 29 35 30 or e-mail info@emperion.net and learn more about our solutions and what we can do for you.